Stephens Auditorium
Stephens Auditorium offers ADA accessible seating options for all performances. Every effort is made to ensure each of our guests has an enjoyable experience. Please contact the Iowa State Center Ticket Office at (515) 294-2479 if you have any questions regarding the information below.
Wheelchair-Accessible Seating
Wheelchair-accessible seating is available for all performances in the following locations:
- Main Floor-Right, Row 11, Seats 14-26
- Main Floor-Right, Row 31, Seats 7-16
- Main Floor-Left, Row 31, Seats 7-16
Limited Mobility Seating
Limited mobility seating is available for all performances in various locations that require only a few steps to access.
Service Animals
Stephens Auditorium welcomes services animals as defined by the Americans with Disabilities Act to accompany their owner at any of our indoor venues. Emotional support animals, comfort animals, therapy animals, and pets are not permitted. If you intend to bring a service animal to a performance, please notify your ticket agent at the time of purchase so that we can identify the most suitable seating location for you.
ASL Interpretation
Stephens Auditorium offers American Sign Language (ASL) interpretation upon request. Requests must be made at least 21 days in advance of the performance by calling the Stephens Ticket Office at 515-294-2479.
Audio Description
The Iowa Radio Reading Information Service for the Blind and Print Handicapped, Inc. (IRIS) offers audio description services upon request and for select performances. Requests must be made at least 21 days in advance of the performance by calling the Stephens Ticket Office at 515-294-2479.
Infrared Listening Devices
Headphones with infrared listening devices are available for use at no charge at the Guest Services Desk.
Parking
Free parking for guests with an ADA parking permit is available in Lot F, located west of Stephens Auditorium. Guests may enter through the southwest tower door with ramped access to seating in Row 11 or enter through north doors with an elevator (no steps) for seating in Row 31. Guests without a parking permit or after Lot F is full may be dropped off at the southwest tower door to enter without stairs.
Bathrooms
Main restrooms are located on the ground floor near the north entrance. Eight (8) new restrooms are now open near the SW Tower entrance. Please be patient with us as we navigate through line management in this new space. These restrooms were created to assist our mobility impaired guests who are unable to walk the stairs to the ground floor or tower restrooms. Additional restrooms are located on the first balcony and both loge levels – women on the east (left) and men on the west (right) side.
Concessions and Merchandise
Concessions are typically located on the ground floor and main floor though these locations vary by show. Merchandise is typically located on the main floor. Ushers are available to assist guests to these areas.
Scheman Building
Designated parking for mobility-impaired guests is available in the front row of the parking lot north of the Scheman Building. Elevators are located in the lobbies of all levels.
